We'd love to
hear from you
Whether you have a question, need help, want to partner with us, or just want to say hi — we're all ears.
How can we help?
Reach out to the right team for the fastest response.
General Support
Need help with your account, rewards, or payouts? Our support team typically responds within 24 hours.
Merchant Inquiries
Want to list your business on Loopearn? Get help with campaigns, analytics, or onboarding.
Partnerships & Affiliates
Interested in partnering with us or joining the affiliate program? Let's talk.
Careers
Want to join the team building the future of local rewards? Send us your resume.
Press & Media
Writing about Loopearn? We'd love to help with quotes, data, or a story angle.
Feedback & Suggestions
Have an idea for a feature or something we could do better? We read every message.
Send us a message
Fill out the form below and we'll get back to you as soon as possible.
Quick answers
Common questions before you write.
Most support queries are answered within 24 hours. Merchant and partnership inquiries may take up to 48 hours.
Email support@loopearn.com with your registered phone number and transaction details. We'll investigate and get back to you within 24 hours.
Send an email to support@loopearn.com from your registered email requesting account deletion. We'll process it within 7 business days.
Email merchants@loopearn.com or click 'List Your Business' on our website. Our team will guide you through the entire onboarding process.
Find us online
Follow us for updates, tips, and behind-the-scenes content.
Not sure where to start?
Just email support@loopearn.com and we'll point you in the right direction. No question is too small.